Privacy Policy

1. Who we are

Summit Garage Door ("we", "us") operates summitgaragedoor.com and provides garage door repair, installation and related services in Florida. You can reach us at [email protected] or 877-340-9125.

2. Information we collect

Information you give us: name, phone number, email address, service address or ZIP, and the details of your request when you submit a form, call, text or email us.
Service records: the work performed, parts fitted, photographs of the work, invoices and warranty registrations.
Automatically collected data: IP address, device and browser type, pages viewed, referring URL and similar analytics data collected through cookies and comparable technologies.
Call data: where call tracking or recording is used, the number called from, call time and duration, and — where recording is active and disclosed at the start of the call — the recording itself.

3. How we use it

To respond to your enquiry, schedule work and provide estimates
To perform the service, invoice it and honour warranties
To contact you about your request by phone, SMS or email
To improve the website and understand which pages and campaigns generate enquiries
To comply with legal, permit, insurance and tax obligations

4. Consent to be contacted

When you submit a form or call us, you consent to being contacted about your request by phone, SMS and email at the details you provide. Message frequency varies; message and data rates may apply. You can opt out of marketing messages at any time by replying STOP to an SMS, using the unsubscribe link in an email, or emailing us. Service messages relating to a booked job are not marketing.

5. Sharing

We do not sell personal information. We share it only with: service providers acting on our instructions (hosting, CRM, call tracking, scheduling, analytics, payment processing); subcontracted technicians assigned to your job; permitting authorities and inspectors where a permit is required; insurers and adjusters where you ask us to support a claim; and authorities where the law requires it.

6. Cookies and analytics

We use cookies and similar technologies for site functionality, analytics and advertising measurement. You can control cookies through your browser settings; blocking some cookies may affect site functionality. Where required, a consent banner governs non-essential cookies.

7. Retention

We keep enquiry records for as long as needed to respond and for our legitimate business records, and service, warranty, permit and financial records for the period required by Florida law and our insurers.

8. Security

We use administrative and technical safeguards appropriate to the sensitivity of the data. No transmission over the internet can be guaranteed completely secure; please do not send payment card details by email.

9. Your choices and rights

You may ask us to access, correct or delete personal information we hold about you, or to stop marketing contact, by emailing [email protected]. Depending on your state of residence, you may have additional rights — including under the Florida Digital Bill of Rights — and we will honour applicable requests. We will not discriminate against you for exercising them.